Infor Factory Track™

Infor Factory Track™ is an end-to-end manufacturing automation solution, along with warehouse mobility, traceability, and tools for tracking labor and time. Designed to help companies streamline production, properly inventory materials, speed inventory operations, keep labor costs in control, and integrate with Infor's industrial manufacturing platform. Get the visibility and insight to understand true costs, improve cycle times, and respond to customer expectations for on-time delivery.

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Printing & Packaging Industry Pack

Few industries have been disrupted by new technology as much as the printing and packaging industries. If you’re in one of these industries, you aren’t just using technology advances to execute long-standing business processes with greater efficiency. In printing and packaging, digital technology has fundamentally transformed your business model, changing how you produce products, your potential customer base, and your competitors. You’re operating in a new high-speed, high-quality era that’s putting new pressures on your business.

Making the transformation from the traditional film and metal plate processes has been a major accomplishment. But the transformation is incomplete if you haven’t also modernized your approach to other core business processes with the help of a comprehensive software solution.

To complete the transformation, you need a business software solution with core enterprise resource planning (ERP) capabilities customized for the specific requirements of printing, publishing, and packaging. That’s what you get with Infor® CloudSuite Industry Pack—Printing & Packaging.

Automotive Industry Pack

Whether your company is a specialty vehicle builder, original equipment Tier 1 or Tier 2 supplier, aftermarket service parts provider, or remanufacturer, you’re under constant pressure to meet customer demands and deliver on time while controlling costs and preserving profits. Regardless of the size of your company, its geography, or particular focus, you must navigate through an automotive supply chain that’s filled with an incredibly complex set of business, industry, and regulatory challenges.

With more than 25 years of expertise and commitment solving the business challenges of automotive manufacturers and suppliers, Infor can help you keep pace with today’s intense and constantly changing business requirements with Infor CloudSuite Industrial—a highly flexible manufacturing and distribution enterprise resource planning (ERP) solution with full functionality that’s designed to meet the unique requirements of specialty vehicle builders, Tier 1, and aftermarket parts industry segments.

Molding Industry Pack

The molding business seems simple in theory, but in practice there’s plenty of complexity. The extensive assortment of tools and accessories associated with each molding machine creates a formidable logistical puzzle that you must solve repeatedly to keep production flowing. There’s more to it than knowing you have all the equipment you need—you also need to be sure that you have the correct mix of tools on hand for the mix of jobs you’ve scheduled. Lacking an essential tool at a critical time has the same effect on production as having a broken machine. Efficient tool management is essential to achieving optimal throughput.

With the help of the Molding Pack, you’ll be able to:

• Improve capability to promise - When you schedule a variety of orders with disparate tooling requirements, it’s easy to accidentally create production bottlenecks with multiple plans that call for the same tool simultaneously. The Infor CloudSuite Molding Pack incorporates tool scheduling as an integral part of production planning, so you can deliver what you promise.
  
• Plan more quickly and efficiently - When tooling is a critical resource, there’s no substitute for robust planning capabilities that take those requirements into account to help you plan more accurately.
  
• Get more accurate costing - By improving the accuracy of your production plan, you’ll have better costing information and be able to provide better quotes.
  

You can make quick work of the complex planning around tools, machines, and other equipment required for the molding industry with the help of the Infor CloudSuite Molding Pack.

Process Industry Pack

Manufacturing in the process industry requires a unique set of capabilities that are vastly different than discrete manufacturing. Where discrete manufacturing assembles many different parts to create a single finished good, process manufacturing formulates a set of materials that can produce many different finished products with unique packaging configurations.

These differences require a formula management system that allows for construction of formulas that account for factors like solubility and total yield. It requires having the flexibility to resize formulas to produce batches according to your production needs. You can design a formula to produce a batch of 10,000 pounds, but if you only have demand for 6,000 pounds you can resize the production lot and it will make all the mathematical calculations based on the formula for all the materials going into that production lot.

CloudSuite Industrial Forecasting

For discrete manufacturers, many factors contribute to an efficient operation and healthy bottom line. One important factor that can get overlooked is forecasting — determining the right amounts of raw materials and components needed to meet production requirements. A manual, informal process can result in costly excess inventory or order fulfillment and production efficiency problems.

At many companies, forecasting is done using inefficient and error-prone spreadsheets. To compensate, many companies maintain an inventory “fudge factor,” keeping too much inventory on hand. Other times, they maintain too little and consequently lose sales, incur expediting costs, or ship late.

Forward-thinking discrete manufacturers overcome these operational challenges by automating their forecasting processes with a solution integrated with their ERP system to help them quickly calculate more accurate forecasts and optimal safety stock levels.

CloudSuite Industrial SytePlan

Sales & Operations Planning is a business management process to achieve the alignment of all business activities to balance supply and demand. The Infor CloudSuite SytePlan process helps sales, production, inventory, and financial manager’s work together to maximize customer fill rates, optimize inventory, and maximize profits.

SytePlan provides workbenches, queries, graphs, and reports that facilitate the Sales and Operations integrated management process. These tools assist you in creating an Annual Operating Plan (AOP) and monitoring your performance against the plan.

SytePlan helps identify supply and demand problems and directs your management team towards the activities that will balance supply and demand and keep you on track with the plan. Identify problems such as:

• Producing WIP/inventory for products in excess of the demand
• Booking more or less than the forecast
• Changing the forecast too much for production to respond
• Building up WIP/inventory for products that have a backlog
• Planned production that is inadequate to reduce the backlog
• Creating unreasonable forecasts considering our capacity
• Selling what is most available and most profitable
• On-time delivery problems

CloudSuite Industrial tells you what jobs and POs are needed to fill demand. SytePlan tells you if you will make your revenue and inventory plans; why you’ve failed to make them in the past; and how you can make them in the future—with a big picture perspective of dollars and units of various product groupings and drill down to identify root causes and corrective actions.

Customer Portal

The Infor CloudSuite Industrial Customer Portal enhances your customer relationships by giving them direct access to CloudSuite Industrial data that they care about. Checking on order status, viewing estimates, requesting an RMA, or reprinting an invoice can now be handled directly by the customer.

In addition, detailed product information can be made available including browsing products by category, displaying featured products and top sellers, and then drilling down to individual items with pictures, pricing and associated recommended items. Product and support information can be published as videos and white papers, etc. along with answers to frequently asked questions.

Shopping Features

• Intuitive Product Lookup
  
• Inventory Availability
  
• Top Sellers
  
• Featured Products
  
• Shopping Cart capability
  
• Credit Card Interface support
  
• Customer negotiated price support
  
• Customer Catalogs
• Multi-Currency
  
• Ability to review and place Order
  
• Visibility of Shipping Charges
  
• Configurable Items for Estimates and Orders
  
• Leverages PCM configurator Engine
  
• Price calculation with options
  
• Summary review of selections made

Communication

• Customer Interaction Log
  
• Documentation Sharing & Management
  
• Announcements
  
• Other; Press Releases, Videos, FAQ, KBase, & Contact Us

Account History

• Order Status
  
• Estimates Listing
  
• RMA Listing
  
• A/R Balance
  
• Account Management
  
• Company Profile
  
• Company Details, Billing & Shipping
  
• Payment and Credit Limit
  
• User Profile
• Name, E-mail preference
  
• Password Management
  
• Additional User Creation
  
• Inbox

Reseller Portal

The Infor CloudSuite Industrial Reseller Portal enhances your reseller relationships by giving them direct access to CloudSuite Industrial data pertinent to both their own account as well as any customer account for which they represent.

A Reseller is setup in the back office as a Customer (to login to the Customer and/or Reseller portals), a Salesman (to associate other existing customers that belong to this reseller), a Vendor (to get paid for the commission earned due to the orders placed by their customers) and as a FS-Plus Partner (to submit SRO Transactions from the portal and to get reimbursed for the same).

In addition to the features supported by the Customer Portal, having access as a reseller provides additional functionality such as:

• Commission Due
  
• Pose As
  
• Service Order Query
  
• Service Transaction Entry

Vendor Portal

The Infor CloudSuite Industrial Vendor Portal enhances your vendor relationships by giving them direct access to CloudSuite Industrial data that they care about. Viewing Purchase Orders, viewing consigned inventory, responding to a price requests, or updating a due date on a Purchase Order can now be handled directly by the Vendor.

In addition, how well they are performing can be viewed and then the information that was used to determine this evaluation can be drilled into by the Vendor for On Time Delivery. Product and support information can be published as videos and white papers, etc. along with answers to frequently asked questions.

CloudSuite Industrial Mobile

Infor CloudSuite Industrial Mobile Access puts key functions on your mobile device for various user roles within CloudSuite Industrial. This data can be viewed from multiple sites.

The Executive must have visibility into the health of your organization. They require a quick reference into key values for Cash Balance, Today's Bookings, Today's Shipments, and Order Backlogs. You can also link to Accounts Payable and Accounts Receivable details for all the pertinent information you need.

While Salespeople are on the road, they are able to enter new contact information, view Sales Orders, Leads, Opportunities and Contacts. They can also receive alerts regarding critical customer information. Using the calendar, they can also see any tasks that are needed to close opportunities.

Your Production Manager gains the ability to be notified and resolve issues as they occur even when away from their desk regarding critical shop floor and production information. Alerts can be configured to be sent in certain unexpected cases such as when the material issues are more than required or when the Actual labor hour posting is more than planned. Using production calendar forms, planned production can be viewed for the day and into the future.

The Controller has the responsibility to control costs for the day to day operations of your company. By using the mobile controller application, they can view Accounts Payable, Accounts Receivable, Account Balances, inventory value, evaluate Funds committed for Purchases, and see Today’s bookings. Alerts can also be set to notify them of issues before they occur.

The Mobile IT functions will help your IT staff identify and resolve various issues in order to help provide a stable and responsive IT environment. There are a number of Windows Services and Processes that are required for the smooth functioning of CloudSuite Industrial and other programs, e.g. TaskMan, Web Server, Exchange Server, etc.

The Service functions will help companies outfit their technicians with mobile handheld devices. As a delivery mechanism, it bridges the costly gap between the field and the back office, improves operating efficiencies, and leads to increased corporate wealth and stakeholder value.