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Infor CloudSuite™ Customer Relationship Management (CRM) software provides a view of every customer touch point across an organization’s sales, marketing, customer service, and support teams. Rich customer profiles and sales productivity tools can help users to identify opportunities to maximize the impact of each interaction and streamline sales activities. Drive accurate forecasting, informed decision making, and effective team and territory management with a robust selection of analytics, sales management tools, and proactive alerts.
Sales & CRM within CloudSuite™ Industrial (SyteLine ERP)
CRM is a customer relationship management module that provides an efficient method for managing the entire sales process within Infor CloudSuite Industrial, from customer lead origination and sales opportunity tracking through converting prospects to customers and placing the order.
The features in CRM provide an integrated solution between your front and back offices. It delivers productivity gains by streamlining sales and customer service processes, decreasing the cost of sales and cost to serve, and ultimately increasing revenue.
In the digital space, it’s about effectively communicating with fans and our wider community, and driving messages through all the noise—so they hear what we’ve got to say and know that it’s important. We can’t do that on our own, because we don’t have the resources. But when you have great companies partnering with us, like Infor—with their track record, knowledge, expertise, and technology—then we’ve got a much better chance of connecting.HAMISH RIACH, CEO, The Crusaders
Support we received from Frontstep's consultants during the implementation was of great importance for the successful completion of the projectGeorgi Lazarov, IT Mnager at Watts Industries
Enriching your SyteLine ERP solution